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  • General support, technical, report problems, deadlinks & other tech queries
General support, technical, report problems, deadlinks & other tech queries
 #21353  by GabrielKnight
 Sun Mar 05, 2017 1:58 pm
Trying to download todays scenes.

All sites recognise who I am, but are showing me as a "Free" member and want me to pay to access.

To the best of my knowledge, I am fully paid up.

Please advise?
 #21354  by GabrielKnight
 Sun Mar 05, 2017 2:27 pm
Nevermind.

Realised the problem.

My card was cloned shortly after my last payment and I was issued a new one, but I didn't update my details with you guys.
So when you've tried to take the payment for this period, you've done it on the old account which no longer exists.

I'll update my account details and "re-join" the site.
 #21355  by GabrielKnight
 Sun Mar 05, 2017 2:52 pm
Aaaaaaaaand now I've fucked up and just resubscribed to only WIN instead of the All Sites option.

Could somebody please get in touch and help me to fix this?
Thanks in advance.
Sorry for the hassle.
Clearly having a dumb day today.